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At Reliablehonest, your satisfaction is our priority. We stand behind the quality of our flower arrangements and are committed to ensuring you receive fresh, beautiful blooms every time you order from reliablehonest.ddd.
We are committed to delivering fresh, high-quality flowers with every order from reliablehonest. If you have any concerns about your order, please contact us within 24 hours of delivery so we can address the issue.
If your flowers arrive damaged, wilted, or not as described, we will:
Please contact us immediately with photos of the issue so we can resolve it quickly.
If your order was not delivered as scheduled or to the correct address due to our error, we will work with you to:
Order cancellations are accepted under the following conditions:
Approved refunds will be processed within 5-7 business days to your original payment method. You will receive a confirmation email once the refund has been initiated.
Due to the perishable nature of fresh flowers, we cannot accept returns of arrangements that have been accepted and are in good condition. Our return policy applies only to quality issues or delivery errors.
To request a return or refund, please contact us within 24 hours of delivery:
Please have your order number ready and be prepared to provide photos if there are quality concerns.
We understand that sometimes circumstances beyond our control may affect delivery, such as severe weather or recipient unavailability. In these cases, we will work with you to find the best solution, which may include rescheduling delivery or issuing a refund.
If you have questions about our Return Policy or need assistance with an order, please reach out to our customer service team:
Reliablehonest
6688 Richmond St W, Toronto, ON M6J 1C5, Canada
Phone: +1 416 305 0035
Email: hello@reliablehonest.world